Terms of Service

Important Information About Using Our Store

Welcome to Fluffwuffs. The terms “we”, “us” and “our” refer to Fluffwuffs. These Terms of Service explain your rights and responsibilities when using our website, store, products, and services.

Overview

Fluffwuffs operates this website and store, including all related information, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the “Services”).

Our store is powered by Shopify, which enables us to provide these Services to you.

These Terms of Service, along with any policies referenced herein, describe your rights and responsibilities when using our Services.

Please read these Terms carefully, as they include important information about your legal rights, including warranty disclaimers and limitations of liability.

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you should not use our Services.

1. Access and Account

By using our Services, you confirm that you are at least the age of majority in your country or region, or that you have given consent for minors under your care to use this site.

You may be required to provide information such as your email address, billing, payment, and shipping details. You agree that all information provided is accurate, complete, and current.

You are responsible for maintaining the confidentiality of your account and all activity under it. You may not transfer or sell your account to another person.

2. Our Products

We strive to display our products as accurately as possible. However, colors and appearance may vary depending on your device settings.

We do not guarantee that products will appear exactly as shown on your screen. Product descriptions may change at any time without notice. We reserve the right to discontinue products or limit quantities.

3. Orders

Placing an order constitutes an offer to purchase.

Fluffwuffs reserves the right to accept or decline any order. Orders are only confirmed once payment has been processed and accepted.

We may not be able to cancel orders after confirmation. If changes occur, we will contact you using the details provided.

All purchases are subject to our Refund Policy. You confirm that purchases are for personal use and not for resale.

4. Prices and Billing

Prices and promotions may change without notice.

The price charged will be the one shown at checkout and confirmed via email.

Prices do not include taxes, shipping, or customs fees unless stated.

You agree to provide accurate billing and payment information and authorize us to charge your payment method.

5. Shipping and Delivery

Delivery times are estimates and are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs, or external factors.

Once items are handed to the carrier, responsibility transfers to you.

6. Intellectual Property

All content on this website, including text, images, branding, and design, is owned by Fluffwuffs or its licensors and is protected by intellectual property laws.

You may use the website for personal use only. You may not copy, distribute, or reuse content without permission.

7. Optional Tools

We may provide access to third-party tools. These are provided “as is” without warranties. We are not responsible for how these tools function or how you use them.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these external sites. Use them at your own risk.

9. Relationship with Shopify

Our store is powered by Shopify. However, all purchases are made directly with Fluffwuffs. Shopify is not responsible for any transactions, products, or issues arising from your purchases.

10. Privacy Policy

Your personal information is handled according to our Privacy Policy. Shopify may also process your data to provide and improve services.

11. Feedback

If you provide feedback, suggestions, or reviews, you grant us permission to use it for business purposes without compensation.

You confirm that your feedback does not violate any rights or laws.

12. Errors and Omissions

We may occasionally have errors in pricing or product information. We reserve the right to correct these errors and cancel orders if necessary.

13. Prohibited Uses

You may not use our Services for unlawful activities, fraud, harassment, or misuse of content. We reserve the right to suspend or terminate access if these Terms are violated.

14. Termination

We may terminate your access to the Services at any time without notice. You remain responsible for any outstanding payments.

15. Disclaimer of Warranties

All Services and products are provided “as is” without warranties of any kind. We do not guarantee uninterrupted or error-free service.

16. Limitation of Liability

Fluffwuffs and its partners are not liable for any damages, including loss of data, profits, or other indirect damages resulting from use of our Services.

17. Indemnification

You agree to indemnify and hold Fluffwuffs harmless from any claims arising from your violation of these Terms or misuse of the Services.

18. Severability

If any part of these Terms is found invalid, the remaining sections will still apply.

19. Entire Agreement

These Terms represent the full agreement between you and Fluffwuffs.

20. Assignment

You may not transfer your rights under these Terms. We may transfer our rights without notice.

21. Governing Law

These Terms are governed by the laws of the jurisdiction in which Fluffwuffs operates.

22. Changes to Terms

We may update these Terms at any time. Continued use of the website means you accept those changes.

23. Contact Information

For any questions regarding these Terms, please contact us:

Brand Fluffwuffs
Trading Name Georgie Porgy Toys Ltd
Business Registration Number 08602590
VAT Number GB324779084